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SHIPPING & RETURNS

Shipping Policy

  • Order Processing Time: Clearly state how long it takes to prepare and dispatch orders (e.g., 1-4  business days). National and International major holidays may interfere with shipping estimates.

  • Shipping Rates and Methods: Local Cleveland Area: $5.00 Flat Rate. All other shipping rates are determined by cost of entire order.

    • $4.99 - $0-50

    • $7.99 - $51-

    • $9.99

    • 14.99

  • Shipping Destinations: United States only at this time.

  • Delivery Time Estimates: Estimated shipping times 4 -10 business days. These estimates are not guaranteed.

  • Lost or Damaged Items: Contact us through our return portal for any lost or damaged items. Refunds will be offered with proof of undelivered or damaged item.

  • Return/Exchange Shipping Fees: Free returns.. 

Return & Exchange Policy

Last Updated: 1/31/2026

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Thank you for shopping at www.clevelandpunfactory.com. If, for any reason, you are not completely satisfied with a purchase, we invite You to review our Policy. The following terms are applicable for any products that you purchased with us.

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INTERPRETATION AND DEFINITIONS

Interpretation: The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions: For the purposes of this Return and Exchange Policy:Goods refer to the items offered for sale on the Service. Orders mean a request by You to purchase Goods from Us.Service refers to the Website.Website refers to My Site, accessible from www.clevelandpunfactory.com. You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

GENERAL RETURN POLICY

All Items are eligible for return and would be processed if conditions are met .You are always required to ship back the items by following the shipping instructions: If applicable, we will send you a shipping label once your request has been approved. Take your package to the nearest shipping carrier and it's on its way. You will be refunded once we receive your return. All items will be refunded based on purchase price.

 

REFUND POLICYI

n order to be eligible for a refund, you have to return the product within 30 days of your purchase. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.In order for the product to be eligible for a Refund, make sure all items are returned clean, unworn, and in the original or similar package it came in. Unfortunately, products that were marked as a gift when purchased are not allowed to be Returned or Exchanged. You will be updated on your Return Status through EMAIL, provided that contact information was provided.

 

 

 

 

 

 

 

 

 

 

Generated by the ReturnGO policy tool.

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